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Sentact’s Inspection Module
Healthcare organizations are mandated to perform inspections on their physical environment, operational processes, and staff knowledge. As inspections are performed deficiencies are discovered and proposed solutions are distributed to eliminate future occurrences. This process applies to all types of inspections that range from surveying patient satisfaction to inspecting a patient room for safety hazards. However, many organizations are not able to consolidate the findings, communicate to the necessary parties and ensure resolution for preventative measures.
Through Sentact’s Inspection Module organization can easily document the inspection, automatically generate follow up actions, and ensure resolution through automated notices. Using the valuable data collected the organization can then track and trend the results and proactively establish benchmarks for higher compliance and satisfaction overall.
Below find some of the most useful features of Sentact’s Inspection Module:
Customized Templates - To streamline the process of conducting environmental tours, Sentact can customize different templates for each function related to the environment of care. This allows organizations to incorporate specific random staff knowledge questions related specifically to their institution. Each member of the tour can utilize their customized template to monitor their specific service specialty.
Automatic Scheduler - To ensure that organizations are effectively monitoring their entire facility, Sentact offers a scheduler that automatically alerts those individuals directly involved in conducting the tour. The schedule will notify those individuals of the location and time of the tour to ensure that each patient care area is monitored semi-annually and non-patient care areas are evaluated annually. In addition, the scheduler can include satellite and other offsite care facilities.
Follow up Actions - All deficiencies identified from the tour will generate follow up action items required for resolution. The surveyor’s notes and recommendations will be filtered and assigned to the appropriate staff. In order to ensure all tasks are completed, Sentact has built-in automatic escalation reminders based on the organizations business rules consistent communication about the risks, priorities, and strategies for improvement.
Sentact’s Inspection Modules includes:
- Environmental Tours
- Identification Badge Monitoring
- Chemical Disposal
- Hazardous Waste
- Annual Air Monitoring
- Staff Knowledge
