Case Study: How Torrance Memorial Medical Center used Rounding from Sentact to gain award-winning improvement

Case Study: How Torrance Memorial Medical Center used Rounding from Sentact to gain award-winning improvement

This case study highlights how Torrance Memorial Medical Center achieved award-winning outcomes by switching operations to a single, integrated rounding platform. The implementation of Sentact delivers ease of management for all staff and departments, increasing accountability, improving family and patient satisfaction, and enhancing patient safety outcomes. Learn how rounding represented a life-changing improvement for Torrance…

Cheshire Medical Center Case Study: Automating Service Request Dispatch Center

Cheshire Medical Center Case Study: Automating Service Request Dispatch Center

Learn how Cheshire Medical Center streamlined request and task processes with OnDemand from Sentact. The system is completely automated, with Cheshire Medical Center using it for facilities, housekeeping, telecommunications, patient transport, moves & renovations, as well as safety & security. In addition, the Sentact helps Cheshire Medical Center complete EOC Rounds effectively and efficiently. Leaders…

Improving Support Services with OnDemand – See the Results

Improving Support Services with OnDemand - See the Results

Get the numbers: This infographic displays the results of processing more than 3 million requests across 14 automated workflows throughout facilities management, food and nutrition services, and equipment delivery using OnDemand from Sentact. Discover how technology improved delivery times, right-sized supply par levels, and allowed repurposing of 4 full-time employees. Enter your contact details to…

Case Study: Lost Revenue, Regulatory Compliance, Patient and Provider Satisfaction

Case Study of Interim CVO: Mitigating Lost Revenue, Ensuring Regulatory Compliance, and Improving Patient and Provider Satisfaction THE SITUATION A significant backlog of provider initial and reappointment applications can lead to delays in credentialing, privileging, and enrollment turnaround time, resulting in lost revenue and patient and provider dissatisfaction. A large healthcare system —consisting of hospitals,…

Case Study of Credentialing and Privileging

Interim CVO and Virtual Medical Staff Services: M&A Impact on Credentialing, Privileging, and Compliance — Accelerated License Consolidation THE SITUATION A well-respected Academic Health System faced a critical challenge post M&A: The need to consolidate the Providers from three of their newly acquired Community Health Network hospitals under one unified license. To fully adhere to…

Case Study of Physician Leadership Education

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Case Study of Physician Leadership Education: Working Through Challenges, Strengthening a Team, and Implementing Sustainable Improvements Download PDF THE SITUATION In an effort to drive continuous improvement, a community hospital in the Pacific Northwest looked to fortify several areas of organizational performance. They were experiencing gaps in medical staff and leadership education, issues with credentialing,…

Why a Critical Access Hospital Uses External Peer Review

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We recently sat down with our client, a 25-bed critical access hospital, and asked why they use external peer review and how review findings bring value to their medical staff. Read more about what they had to say: Download PDF

Has Your Hospital or Department Had an Unexpected, Tragic Outcome?

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Do you have a devastated care team that is struggling to understand how and why this unexpected, tragic outcome occurred? External Peer Review can help you to determine if opportunities for improved care exist – or whether there was a bad outcome despite excellent care. THE CASE When BR was admitted to the hospital with…

Don’t Wait for a Neurointerventional Disaster

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An early, proactive review can help hospitals avoid pitfalls that can plague new neurointerventional services. A SPECIALTY GROWS UP Originally developed within the specialty of radiology, neuroendovascular interventions may now be called neurointerventional radiology, interventional neurology, and neuroendovascular surgery, depending on the training of who is holding the instruments. Catheter-based endovascular brain procedures are now…