Automating Incident Management: Prism Health’s Digital Evolution with Sentact

Automating Incident Management: Prism Health’s Digital Evolution with Sentact

June 6, 2026
Prism Health - Incident Management

Prism Health, a program of Cascade AIDS Project (CAP), is an Oregon-based federally qualified health center (FQHC) offering a full spectrum of healthcare services primarily aimed at the LGBTQ+ community, including those living with HIV.

Established by CAP to meet the need for affordable, culturally-affirming care, Prism Health provides a variety of services like primary care, behavioral health, pharmacy services, and peer support for social needs such as housing and food security. Their patient-centered approach is deeply integrated with trauma-informed and harm reduction practices. Prism Health’s specialized HIV care includes promoting wellness and preventing transmission.

In need of a more modernized approach to incident management, Prism Health turned to Sentact to help them meet their safety and quality goals.

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