I Am Boundless, a family of nonprofit organizations specializing in person-centered care for individuals with intellectual and developmental disabilities (I/DD) and behavioral health challenges, has been providing comprehensive services for over 40 years. These services span from after-school and day programs to primary care, dentistry, and psychiatry.
With a diverse range of clients and services, I Am Boundless faced the complex task of managing incident reporting across multiple programs and locations. Fragmented data, cumbersome reporting processes, and disparate systems were undermining their mission to a top-notch patient and employee safety program. Enter Sentact, whose incident reporting software promised to transform their patient safety and risk operations.
