Please note: NAMSS-approved CE credit and Physician CME credit is only available for those who attended the webinar live. You can view the slide deck here.
Presented by Nicholas Testa, MD, and an experienced panel of healthcare leaders, this webinar titled Chiefs of Staff & CMOs: Understanding Roles and Responsibilities is designed for Chiefs of Staff, Chief Medical Officers (CMOs), physician leaders, Medical Services Professionals (MSPs), and medical staff leaders seeking to better understand the leadership structures that support effective governance, quality oversight, and organizational performance.
This session will examine the evolving roles of Chiefs of Staff and CMOs, discuss common leadership challenges and areas of overlap, and share practical approaches for strengthening alignment across leadership teams.
Attendees will gain insight into how clearly defined roles, strong collaboration, and leadership development can strengthen medical staff engagement, support leadership continuity, and improve organizational outcomes.
For Physician learners (Chiefs of Staff, CMOs, physician leaders & medical staff leaders) — After watching this presentation, learners should be able to:
- Differentiate the roles and responsibilities of Chiefs of Staff and CMOs across clinical, operational, and strategic domains.
- Identify common challenges faced by physician leaders, including leading peers, managing competing priorities, and navigating organizational complexity.
- Apply strategies to strengthen collaboration between medical staff leadership and executive leadership to improve governance and organizational performance.
- Describe approaches to developing physician leaders, including leadership assessment, coaching, and mentoring frameworks.
- Evaluate the importance of succession planning and institutional memory in maintaining continuity during leadership transitions
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For MSP learners (Medical Services Professionals, credentialing specialists & quality and peer review professionals) — After watching this presentation, learners should be able to:
- Differentiate the roles and responsibilities of Chiefs of Staff and CMOs as they relate to medical staff governance and operations.
- Identify how physician leadership roles influence credentialing, privileging, peer review, and compliance processes.
- Recognize common challenges MSPs encounter when supporting physician leaders and apply strategies to improve alignment and communication.
- Describe best practices for supporting leadership transitions, including maintaining institutional knowledge and continuity of medical staff processes.
- Apply practical approaches to enhance collaboration between MSPs, Chiefs of Staff, and CMOs to improve overall medical staff effectiveness.
Presented live on June 25, 2026 by: Nicholas Testa, MD, and panelists Andrea Wu, MD, MMM, Berenice Perez, MD, and Joe Kim, MD, MPH, FACP, FACHE
