Patient Safety Organization

Sentact Center for Clinical Excellence

A trusted, confidential environment where healthcare organizations learn together, share insights, and turn data into measurable safety improvements.

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huddles-icon-trustedBacked by Federal Protections. Designed to Drive Improvement.

PSOs operate under the Patient Safety Act, providing federal confidentiality and privilege protections that support candid learning, collaboration, and safer care.

Healthcare professionals working together to improve patient safety
1 Of the largest patient safety
databases in the country
AHRQ-listed Patient Safety Organization

15+ Years as an AHRQ-listed PSO

The Sentact PSO Difference

The Sentact Center for Clinical Excellence helps healthcare organizations transform protected patient safety data into actionable intelligence, peer learning, and measurable improvement. We combine the protections of Patient Safety Work Product with one of the nation's largest patient safety learning networks.

  • Best Practice Sharing

    Strengthen organizational capability

  • High-touch Partnership

    Experts who work alongside you

  • Powerful Peer Network

    Learn from organizations facing the same challenges

Sentact Center for Clinical Excellence collaboration platform on a laptop and phone
  • Analytics

    Identify risk others may miss

  • Regulatory Readiness

    Support CMS Patient Safety Structural Measure requirements

  • Protected Learning

    PSWP protections to support candid learning and improvement

A Strategic Partner for Improvement

PSO participation and confidential reporting are primary elements of Domain 4, Accountability and Transparency, of the CMS Patient Safety Structural Measure (PSSM).

  • 20+ Education programs

    annually with continuing education opportunities

  • 40+ Peer learning sessions

    each year

  • Advisory groups

    focused on emerging priorities and leading practices

  • 560+ Members

    connected through the collaboration platform

  • Extensive resource library

    of practical tools and implementation guides

  • 100k Healthcare professionals

    trust Sentact

Built for Learning. Focused on Impact.

A Patient Safety Organization (PSO) is a federally listed entity that supports a protected environment for the collection, analysis, and learning of patient safety information to improve care and reduce preventable harm.

Protected Learning Environment

A confidential setting that supports open discussion, analysis, and learning from patient safety information.

Shared Learning Community

Organizations learn from one another’s experiences, challenges, and successes to accelerate improvement.

Meaningful Results

Turn insights into action that strengthens safety, quality, and clinical performance.

Nurse supporting an older patient

How It Works

Turning Safety Event Data Into Action

Capture

Submit voluntary safety event reports and structured data securely and easily.

Aggregate

De-identified data is pooled across organizations to protect confidentiality.

Analyze

Advanced analytics uncover patterns, trends, and high-risk opportunities.

Share Learning

Evidence-based insights and best practices are shared with members.

Improve Safety

Actionable strategies reduce harm and enhance patient care.

Why Sentact PSO

Stronger Together. Safer for Everyone

We connect people, knowledge, and technology to turn everyday conversations into lasting improvements in safety and quality.

  • Actionable Takeaways

    Practical ideas, tools, and real-world examples you can use right away.

  • Networking & Peer Connection

    Meaningful connections and shared experiences to learn from each other.

  • Clear, Structured & High-Value Experience

    Focused content, efficient use of time, and a well-organized agenda that respects your time.

  • Analytics

    Event data analysis, along with novel insights and trends.

  • Innovation & Future Focus

    Innovative frameworks and technologies shaping the future of safety and quality.

  • Best Practices & Benchmarking

    Proven strategies and benchmarks to measure performance and drive improvement.

Physician and patient reviewing care information together

Testimonials

What Our Customers Say

Don't just take our word for it. See what healthcare leaders are saying about Sentact.

“Thank you for being such a genuine and reliable leader for us to partner with. We look forward to continuing our successful business relationship with the Sentact team – working together for better, safer patient care and experience.”

Large, Nonprofit Healthcare System Senior Director, QI Regulatory and Licensing

“The Sentact team is not only incredibly responsive to requests, helping our team to implement new program standards with a very small turnaround window. As subject matter experts in the healthcare industry, they have also helped to guide our team with regulatory standards and ensuring continued compliance with standards such as Environment of Care. They listen to the needs and support with best practice suggestions based on their vast clientele base.”

Academic Medical System Support Services Manager

“By leveraging your company's data analytics expertise, we are taking proactive steps to enhance patient safety, mitigate risks, and continuously improve our healthcare delivery.”

Multi-specialty Clinic System Chief Risk Officer

Partner With Us

Sentact is reimagining the path to exceptional care for healthcare organizations by powering safety, quality, and patient experience initiatives that enhance outcomes. With unmatched technology, analytics, and services, Sentact's end-to-end solutions and proven expertise address the pressing operational and regulatory challenges facing healthcare leaders today.

Let's Talk
Let's Talk