Let’s Talk
Client Care Center​

Consulting Solutions to Support Safer Care

Reach new levels of operational excellence with experts across medical staff services, peer review, patient safety, quality and risk management. Our consultants are thought leaders that have walked in your shoes and can provide your organization with practical insights and guidance to accelerate your pursuit of exceptional care.

Let's Talk
Services

Pursuing Potential in an Ever-Changing Market

Helping clients address and solve key strategic and tactical challenges with practical solutions grounded in experience.

Medical Staff Services

Optimize medical staff operations: credentialing, privileging, enrollment, technology, medical staff bylaws, and more.

Peer Review & Clinical Quality

Redesign peer review processes to support learning, accountability, and continuous improvement.

Organizational Culture

Create and maintain a safe, high-performing culture across all levels of your organization.

Physician Leadership

Develop customized programs to address the diverse needs of your organization, addressing the specific gaps most new and future healthcare leaders face.

Safety, Quality & Risk

Create a safer care environment that meets the demands of a complex regulatory environment.

Medical Staff Services

  • Operational Assessments
  • Unification of Credentialing, Privileging & Provider Enrollment 
  • Credentialing Software Implementation & Optimization
  • Credentials Verification Organization (CVO) Formation & Optimization
  • Medical Staff Bylaws, Rules & Regulations
  • Delegated Credentialing
  • Core & Special Privileges Delineation
  • Accreditation / Certification Preparation & Remediation Support
  • Survey Readiness & Support

Peer Review & Quality

  • Development of Professional Practice Evaluation (PPE) Process, including Ongoing (OPPE) and Focused (FPPE)
  • Integration of Quality and Medical Staff Peer Review Programs
  • Quality Process Design and Implementation
  • Peer Review Redesign and Implementation
  • Peer Review Committee Education
  • Development of Multidisciplinary Peer Review Program / Committee
  • Development of an Enterprise / System Peer Review Process

Organizational Culture

  • Development of High-Performance Organization
  • Alignment of Organizational Strategy and Clinical Quality Operations
  • Identification of Organizational Challenges and Executive Alignment
  • Board Education and Training

Physician Leadership

Credentialing & Privileging

  • Managing Red Flag Applications Effectively
  • Optimizing Performance of Credential Committees
  • Implementing Privileges Across a Healthcare System
  • Understanding the Role of OPPE/FPPE in Credentialing and Privileging

Peer Review & Performance Improvement

  • Best Practices in Case Review and Peer Review
  • Avoiding Fair Hearings
  • Peer Review vs. Morbidity & Mortality Conference
  • Creating Positive Engagement in Peer Review

Medical Staff Leader Professional Development

  • Understanding Governance of the Medical Staff
  • Developing Physician Performance Metrics
  • Managing Physician Professionalism and Performance
  • Clinical Quality Initiatives
  • Strategies for Crucial and Challenging Conversations
  • Successful System and C-suite Navigation

Safety, Quality & Risk

  • Patient Safety Act educational programs for senior leadership, risk managers, quality personnel, in-house and outside legal counsel
  • Development of Patient Safety Evaluation System and Related Policies
  • Identification of steps to maximize Patient Safety Act and state privilege protections
  • Development of responses to CMS and other state and federal agency demands for privileged information
  • Patient Safety Organization certification process
  • Patient Safety Act Compliance
  • Regulatory Compliance

What Our Customers Say

I have been receiving a lot of support from the MEC for a total transformation in how we govern the medical staff. Most members who attended yesterday’s retreat have shared with me their desire to go all the way, to revamp our Bylaws and Rules and Regulations and bring us into the present. They are willing to follow your advice and recommendations in all aspects of governance, credentialing, peer review, etc. I am so grateful to you for helping us work through our perennial problems and giving us practical suggestions. Thank you for sharing your expertise with us, reviewing our Bylaws before you came, and telling us as it is.

President / CEO

National Medical Group

“We are very thankful for your guidance and the seemingly endless ability of your company to provide qualified resources that are ready/willing/able to roll up their sleeves and help us! I don’t know where we’d be without you, and I wouldn’t hesitate for a second recommending your services to others.”

VP

Multi-Campus Hospital System with Integrated Medical Groups

“I have utilized several different external peer review companies. The depth of information provided in the MDReview report far exceeded the information received in past reviews. The report was comprehensive, well organized, and clearly answered the clinical questions posed by our committee. The team is very professional, responsive and helpful.”

Peer Review Coordinator

Multi-Facility Health System

Thank You for Your Interest in Sentact

Please provide your contact information and we will respond promptly. We look forward to speaking with you.

Let's Talk