Make today safer than yesterday. Capture observations, connect teams in real-time, and reduce preventable harm with an intuitive and flexible incident management system tailored for your healthcare setting.
Capturing incidents is just the start. Our incident management system turns every observation into action, empowering healthcare teams to prevent harm and improve safety. Siloed, clunky reporting is a thing of the past. Teams can log incidents quickly, streamline workflows,and ensure real-time insights reach the right people, building accountability and actionable intelligence. By uncovering root causes and reducing legal and financial risk, safety becomes part of day-to-day work, driving faster reporting and greater operational efficiency.
Log incidents or near-misses effortlessly in under two minutes from any device. Dynamic forms capture only what you need, and a user-friendly design drives organization-wide adoption, making reporting second nature.
Fully customize workflows to match your policies, priorities and regulatory needs. Transform incident management into a proactive, data-driven engine for safer, smarter care with expert-guided design and KLAS-recognized excellence.
Ensure action happens fast with automated alerts and smart routing that deliver incidents to the right people immediately. A centralized hub keeps teams aligned by assigning tasks, setting deadlines, and integrating seamlessly into daily workflows.
Uncover hidden patterns with built-in root cause analysis, peer review, and grievance management tools. Advanced analytics and drill-through reporting helps teams prioritize interventions, prevent recurrence, and drive continuous safety improvement.
Turn data into action with live dashboards that provide a clear view of trends, risks, and hotspots. Share insights effortlessly with exportable reports, giving leaders the centralized visibility they need to act with confidence.
Protect sensitive data with a cloud-based HIPAA- compliant system. Configurable permissions keep departments compliant, and high-touch training plus responsive support ensure confident adoption across teams.
"I'm so satisfied with your company - it's been such a win for Prism Health. The platform has propelled our quality improvement, risk management, and incident reporting process on an impressive upward trajectory. For other FQHCs and FQHC lookalikes, I highly recommend it."
Senior Director of Compliance and Risk Management
Prism Health
"Implementing your company's product has been the easiest implementation, and it has also provided the best user experience. In the past, the staff hesitated to report due to lengthy process. With your company's system, reporting has become significantly easier, encouraging more frequent use and contributing to a stronger culture of safety."
Director of Compliance and Risk
MHC Healthcare
"The system makes it easy to pull reports and create visuals that truly illustrate what's happening. The flexibility we have in how we access and view our data is impressive. It's been incredibly helpful for day-to-day operations, allowing me to track and understand ongoing activities at any given moment."
AVP of Quality Improvement
Fenway Health
"We chose your company because none of the competitors could fully customize a solution that links IDD support with behavioral health. We're so glad we chose you. The system is incredibly efficient, the usability is unmatched, and it has drastically improved our incident reporting process."
Systems Training Manager
I Am Boundless
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