Insights to Accelerate the Pursuit of Exceptional Care 

Expert advice and practical resources to help your team drive measurable improvements in safety, quality and patient experience 

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The Problem With Traditional Patient Experience Practices In the dynamic landscape of healthcare, Patient Experience stands as a cornerstone of quality care. Traditional Patient Experience practices, although effective, have obstacles that can prove to be a challenge for facilities to overcome. Disjointed communication, overworked caregivers, and a one-size-fits-all approach to Patient Experience can be detrimental…

Understanding of the state medical board’s operations, expectations and requirements are crucial for the effective management and governance of medical staff ...

Group of doctors and physicians smiling and posing for a photo

The Problem With Traditional Patient Experience Practices In the dynamic landscape of healthcare, Patient Experience stands as a cornerstone of quality ...

To understand why MSPs are referred to as the "Guardians of Patient Safety," read the unbelievable true story of serial-killer Michael ...

We recently sat down with our client, a 25-bed critical access hospital and asked why they use external peer review and ...

As a follow-up to our webinar, Brock Bordelon, MD, Medical Director at Hardenbergh, answers your questions about how to better identify, ...

Does your current peer review program bring value to your organization and support provider success? OPPE, FPPE, ongoing evaluation of providers ...

Improving a patient's clinical outcomes relative to the cost of care is a goal embraced by stakeholders across a health continuum. ...

Nationwide Struggles With Patient Safety Even before COVID-19, healthcare facilities have long struggled to consistently reduce patient safety issues: In 2018, ...

Improving The Patient Experience By Adopting A Culture of Safety Title Card

Discover the diverse landscapes of safety cultures across hospitals of varying sizes and explore the challenges that often impede their maintenance. ...

Facility Feedback’s Role in Healthcare Facility feedback could be considered one of the most important resources to a hospital in today’s ...

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