Case Study: How Palomar Health Centralized and Optimized Service Requests with OnDemand
At Palomar Health, requests for items from Catering, EVS, Facilities, Food Services, etc., were handled in a disjointed manner. Often requests were misplaced or delayed because a centralized system was lacking. Since implementing OnDemand from Sentact, requests are completed and responded to quickly and efficiently, with 100% of requests tracked from inception to completion, automatically….
Cheshire Medical Center Case Study: Automating Service Request Dispatch Center
Learn how Cheshire Medical Center streamlined request and task processes with OnDemand from Sentact. The system is completely automated, with Cheshire Medical Center using it for facilities, housekeeping, telecommunications, patient transport, moves & renovations, as well as safety & security. In addition, the Sentact helps Cheshire Medical Center complete EOC Rounds effectively and efficiently. Leaders…
Improving Support Services with OnDemand – See the Results
Get the numbers: This infographic displays the results of processing more than 3 million requests across 14 automated workflows throughout facilities management, food and nutrition services, and equipment delivery using OnDemand from Sentact. Discover how technology improved delivery times, right-sized supply par levels, and allowed repurposing of 4 full-time employees. Enter your contact details to…
Healthcare Rounding Software with Real-Time Intelligence & Unified Compliance
Healthcare leaders are overwhelmed by disconnected rounding tools that fragment data, slow decision-making, and obscure critical opportunities for improvement. When rounds, audits, inspections, and surveys live in separate systems, organizations struggle to see the full picture of performance. Sentact’s all-in-one Rounding Platform transforms scattered processes into a single, intelligent ecosystem. Clinical tracers, infection prevention, Environment…
Reduce Healthcare Vendor Costs with an All-in-One Clinical Rounding Platform
Hospitals are losing valuable time and money managing multiple rounding, feedback, and compliance systems that operate in silos. Disconnected platforms create redundant costs, inconsistent workflows, and fragmented data making it harder to drive performance improvements across the organization. Sentact’s all-in-one rounding platform replaces scattered tools with a single, streamlined solution designed to reduce vendor spend,…
Improving Responsiveness, Reducing Delays, and Supporting Care Teams in Real Time
When every second counts, hospital teams can’t afford delays, voicemail black holes, or slow manual request processes. Sentact’s OnDemand provides a 24/7 virtual service center giving staff instant access to every support department from EVS and Facilities to IT, Biomed, Security, and Interpreter Services while enabling real-time patient experience (PX) service recovery. By combining workflow…
The Future of Enterprise Healthcare: Connected, Predictive, and Insight‑Driven
The healthcare industry’s most trusted leaders in patient safety, risk management, compliance, and workforce solutions have united to deliver a single, powerful platform. Sentact, Hardenbergh Group, and Preverity now offer an integrated solution combining digital rounding, predictive risk intelligence, credentialing and workforce management, and enterprise-wide analytics. This unified platform provides hospitals and health systems with…
Support for Nurses
Comprehensive digital rounding and workflow automation solutions dramatically reduce nurse workloads in supporting patient safety and satisfaction. This collection of resources highlights how rounding and workflow automation ease workload for nurses while driving better outcomes in safety, satisfaction, and experience. In it, you’ll discover the benefits of automating rounding, collecting feedback, routing, following up, and…
Dissecting & Improving Modern Facility Feedback Practices
Facility Feedback’s Role in Healthcare Facility feedback could be considered one of the most important resources to a hospital in today’s healthcare environment. Feedback includes responses from patients, team members, and visitors regarding their satisfaction with practices such as cleanliness and personalized care. This resource not only informs leaders with relevant information about the operations…
Addressing Nurse Burnout
Nurses are the backbone of any healthcare system, providing essential care, support, and expertise to patients and their families. However, the demands of the job can take a toll, leading to nurse burnout and negative consequences. This affects both the nurses and the patients they serve. Causes of Nurse Burnout Nurse burnout is a complex…