7 Clinical Outcome Metrics for Multi-Hospital Systems

Clinical outcomes monitoring gets exponentially harder when one hospital becomes five, ten, or fifty. A health system may know exactly how many facilities it operates but ask for its system-wide 30-day readmission rate — measured the same way at every hospital — and the answer can quickly become complicated. That challenge matters more than ever….
Patient Trust in Healthcare: The Beryl Institute Video with CommonSpirit Health

Patient trust is shaped by what happens in the moments between formal surveys, rounding conversations, and organizational initiatives. When leaders and frontline teams can recognize concerns, understand what patients and caregivers are experiencing, and act on that insight in real time, patient experience becomes more than a measurement; it becomes an opportunity to improve how…
The End of the Rehearsed Survey – And Why That’s A Good Thing

By: Chris Dube | President, Sentact CMS’ accreditation overhaul closes the curtain on survey-week theater. The hospitals that thrive under it will be the ones whose ordinary Tuesday is their best evidence. On June 12, 2026, the Centers for Medicare & Medicaid Services finalized a rule aimed squarely at the watchers themselves. Announcing the Strengthening…
Executive POV: High Reliability Needs More Than a Culture Change — It Needs Scaffolding

By: Nicholas Testa, MD | Chief Clinical Officer, Sentact I want to start with a definition, because I think it matters more than most people realize. When I talk with healthcare leaders about improving their organizations, I always come back to one fundamental question: what is healthcare, exactly? To improve something, you first must define…
5 Steps to Improve Patient Experience

Patient experience is a fundamental component of healthcare quality, influencing clinical outcomes, patient loyalty, and organizational performance. Every interaction throughout a patient’s care journey shapes their perception of the care they receive, making it essential for healthcare organizations to deliver compassionate, coordinated, and patient-centered experiences. As value-based care continues to evolve, improving patient experience has…
Healthcare Accreditation & Survey Readiness Software for Continuous Compliance

Accreditation should never be a last-minute scramble. Yet for many healthcare organizations, unaddressed safety, environmental, and compliance gaps surface at the worst possible time, putting survey outcomes, financial stability, and reputation at risk. Sentact’s accreditation-focused rounding and tracer tools enable hospitals to shift from reactive preparation to continuous survey readiness. Fully customizable surveys, automated issue…
Healthcare Rounding Software with Real-Time Intelligence & Unified Compliance

Healthcare leaders are overwhelmed by disconnected rounding tools that fragment data, slow decision-making, and obscure critical opportunities for improvement. When rounds, audits, inspections, and surveys live in separate systems, organizations struggle to see the full picture of performance. Sentact’s all-in-one Rounding Platform transforms scattered processes into a single, intelligent ecosystem. Clinical tracers, infection prevention, Environment…
Reduce Healthcare Vendor Costs with an All-in-One Clinical Rounding Platform

Hospitals are losing valuable time and money managing multiple rounding, feedback, and compliance systems that operate in silos. Disconnected platforms create redundant costs, inconsistent workflows, and fragmented data making it harder to drive performance improvements across the organization. Sentact’s all-in-one rounding platform replaces scattered tools with a single, streamlined solution designed to reduce vendor spend,…
Safer Care, Lower Costs: Transforming Patient Safety in Hospitals

Patient safety events are more common and more costly than many hospitals realize. This data-driven resource reveals the real-world impact of preventable safety events and why traditional approaches often fall short. Hospitals face ongoing risk from issues like falls, infections, and pressure injuries, which threaten patient well-being and create significant financial and operational strain. This…
Identify Provider Risk Earlier with Data-Driven Clinical Intelligence

Choosing the right providers and ensuring they consistently deliver safe, high-quality care requires more than surface-level data. This MDPreview + MDReview overview shows how Sentact delivers deeper clinical intelligence by combining large-scale healthcare data with advanced risk analytics to support smarter provider decisions. Healthcare organizations use Sentact to gain early visibility into risk, identify performance…