Rounding helps Swedish American Hospital Lower Patient Complaints
Rounding helps Swedish American Hospital Lower Patient Complaints
March 1, 2019
Patient Complaints Reduced by 20% with Rounding
Swedish American Case Study
Healthcare organizations that have implemented Rounding have achieved benefits such as a reduction in grievances, a decrease in healthcare-acquired infections, and an improvement in satisfaction scores.
View this 46-second news clip for details on how one hospital in particular, Swedish American Hospital, has reduced patient complaints by 20% using Sentact’s Rounding Solution.
